1. Introduction

Estym8 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, and optionally phone number)
• Company information
• Project documents and files you upload
• Account credentials and profile information
• Communications with us

Phone numbers and SMS consent: If you voluntarily provide your phone number (for example, in your profile or during onboarding) and expressly opt in to text messages, we will send you an SMS when your estimate is ready for review. We only send SMS to numbers where you have given clear, affirmative consent. You can opt out at any time by replying STOP to any message or by turning off SMS in your account notification preferences.

SMS / Text Message Program

When you opt in to SMS notifications, Estym8 sends you automated text messages when your MEP estimate is ready (and, if applicable, if processing fails). This section describes our message program for carrier and regulatory compliance.

• What we send: Notifications that your estimate is ready to view (and optional status updates). Message frequency varies with your use (typically 1–3 messages per estimate).
• How to opt in: Add your mobile number in your account profile and enable "Text (SMS) notifications" in onboarding or in your notification preferences.
• How to opt out: Reply STOP to any message to unsubscribe, or turn off SMS in your account notification settings. After you opt out, you will receive a final confirmation message.
• Help: Reply HELP to any message for support information, or contact us at privacy@estym8.ai.
• Message and data rates may apply depending on your carrier.

This program is governed by our full Privacy Policy. By opting in, you agree to receive messages as described and to these terms.

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your requests and transactions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Send you SMS notifications when your takeoff is ready, when you have voluntarily provided your phone number and consented to receive texts
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We never share or sell your personal information. We do not sell, trade, or rent your personal information to third parties for marketing purposes or for their use. We may share your information only in the following limited circumstances:

• Service Providers: With third-party service providers who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@estym8.ai
Website: www.estym8.ai